Use of Student Review on Social Media in Higher Education

Syed SM Sadrul Huda, Afisa Ali
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Abstract


This paper on customer review on social media sheds lights on use of social media as a source of customer’s feedback borrowing examples from higher educational institutes. The objective of this paper is to trace out the customer review on social media to examine their evaluations of the students of their respective higher educational institutes. The information is collected from verified websites of selected private universities. The paper founds that students are critical about student services. Differences of opinion exists between male and female students. Future research is suggested with a wider sample in order to make the results more acceptable.

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References


Huda, S. S. M. S., & Ali, A. (2019). Use of student review on social media in higher education. Journal of Research in Education, Science and Technology, 4(2), 70-75.


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This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.


Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.

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